Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
mystery text
donnalu
Member

I was checking my account and see a text being sent by me at 1:34 today that I did not send. Is there any rational explanation for this? There is nobody else who could have sent it and it wasn't me, nor was there a text send. Period.

Labels (1)
0 Likes
Re: mystery text
vzw_customer_support
Customer Support

Seeing an unexpected message sent from your phone can certainly be concerning Donnalu. Just to clarify, were you looking at your text messaging history online via My Verizon? Was the text sent to a number in your contact list or an unknown number?

Thank You,

MichelleS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: mystery text
donnalu
Member

Yes, I was looking at the messages on 'my account' and saw a message sent

from 'home' to the phone, which would have been a text from my gmail

account.

On Sat, Jun 17, 2017 at 4:01 PM, vzw_customer_support <

0 Likes
Re: mystery text
vzw_customer_support
Customer Support

Let's continue to investigate donnalu. Messages that are sent from your Gmail account would be considered an email. Can you clarify if you are referring to text messages or emails? Are you also using the stock messaging app on your phone or a third party messaging app for text messages?

Thank You,

MichelleS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: mystery text
lukevinyl
Sr. Member

Sounds to me as if an app has permission to send or use the messaging app to send SMS, which would really be the only explanation if you are certain you and no one else has actually sent a message from the device.... Check the permissions on 3rd party apps that have been downloaded and see which ones have permissions to not only access your messaging but to also send SMS as well....

0 Likes
Re: mystery text
donnalu
Member

I can send an email to the phone with Gmail using a vtext.com address, and

husband texts me back.

He cannot initiate a text to the pc/gmail account, only can receive and

answer them.

On Mon, Jun 19, 2017 at 4:45 PM, lukevinyl <forums@verizonwireless.com>

0 Likes
Re: mystery text
vzw_customer_support
Customer Support

Donnalu, getting to the bottom of this mystery has proven to be a challenge. You mentioned the use of vtext, have you checked the home email account for outgoing messages on that date and near that time?

LorenB_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: mystery text
donnalu
Member

There was no outgoing gmail message to the vtext that entire afternoon.

0 Likes