no notification sound
sid_w
Newbie

I recently did a factory reset, and have most stuff back, but I do not get audible notifications on text messages.  Samsung Galaxy s7, usinf berivon message app.

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Re: no notification sound
sid_w
Newbie

(Verizon messaging app)

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Re: no notification sound
vzw_customer_support
Customer Service Rep

Hey, sid_w. I know how annoying it can be to get a message and not know. Let's get your notification sounds back. Are you hearing other notifications? Have you checked Settings> Notifications> and checked the application to make sure it's turned on? It should be blue. Also, you can check Settings> Sounds And Vibration, and tap notification sounds. Please make sure "Messages notifications" is turned on.

 

Does this resolve things for you?

 

MarcusS_VZW

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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: no notification sound
sid_w
Newbie

Thanks... Found the problem...  Think it was in the app settings for message+.  I had previously  hecked the notificatiis tab to no avail.

Then i thot i had lost it again, only to find the speaker was muted.

⁣Sent from BlueMail ​

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