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no notification sound
sid_w
Member

I recently did a factory reset, and have most stuff back, but I do not get audible notifications on text messages.  Samsung Galaxy s7, usinf berivon message app.

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Re: no notification sound
sid_w
Member

(Verizon messaging app)

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Re: no notification sound
vzw_customer_support
Customer Support

Hey, sid_w. I know how annoying it can be to get a message and not know. Let's get your notification sounds back. Are you hearing other notifications? Have you checked Settings> Notifications> and checked the application to make sure it's turned on? It should be blue. Also, you can check Settings> Sounds And Vibration, and tap notification sounds. Please make sure "Messages notifications" is turned on.

 

Does this resolve things for you?

 

MarcusS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: no notification sound
sid_w
Member

Thanks... Found the problem...  Think it was in the app settings for message+.  I had previously  hecked the notificatiis tab to no avail.

Then i thot i had lost it again, only to find the speaker was muted.

⁣Sent from BlueMail ​

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