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no sim card message
johnny9188
Newbie
‎10-03-2016 03:16 PM

i was using my galaxy stellar to txt and call....it was working fine...then i tried to txt again and i got  "no sim card " message....so i checked the sim card and it was there....and i have been getting the same message ever since and i have no phone....

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Re: no sim card message
tikibar1
Super User
Super User
‎10-03-2016 07:16 PM

Have you tried reseating the SIM card?  In other words, turn off the phone and remove the SIM card.  Wait a couple of minutes, then reinstall the SIM card, power the phone back on, and allow it a minute or so to establish a fresh network connection.

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Re: no sim card message
vzw_customer_support
Customer Service Rep
‎10-05-2016 03:29 PM

Johnny9188,


Help has arrived! Making sure we wipe away the “no SIM card” message is crucial. When did this problem start to happen? When the message comes up, are you not able to clear it to use the phone at all? We appreciate tikibar1 suggestion. That would be something we would like for you to try. Please see these steps: http://vz.to/2dtHq1L.


AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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