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not receiving email to @vzwpix if the email contains a link or a picture.
shmuel3641
Member

Hi the last few days im not receiving email to @vzwpix if the email contains a link or a picture.

only when its plain text only then im receiving it as a text message.

i asked around and a few of my friends have the same issue!

 

 

please advise what i can do thanks

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Re: not receiving email to @vzwpix if the email contains a link or a picture.
vzw_customer_support
Customer Support

We definitely want you to receive all the emails to your vzwpix email address. Tell me, when did this begin? Are you able to send from your address? Please let me know, thank you. 

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Re: not receiving email to @vzwpix if the email contains a link or a picture.
shmuel3641
Member

it began about 3 days ago! im sending it out from my gmail but only if its plain text its arriving to my phone. if it contains a link or a picture it just never arrives!

a few friends of mine that i asked have the same issue!

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Re: not receiving email to @vzwpix if the email contains a link or a picture.
jav6
Sr. Member

@shmuel3641 wrote:

it began about 3 days ago! im sending it out from my gmail but only if its plain text its arriving to my phone. if it contains a link or a picture it just never arrives!

a few friends of mine that i asked have the same issue!


I just sent an email with a .jpg from my desktop using my Comcast email and Gmail email to my Android moto z4 phone @vzwpix.com.  Both emails AND picture were delivered to my phone in the Message+ app.  What phone do you have?  What device are you using to send the Gmail and are you using an app or web site?

...Just another VZW customer...trying to offer some assistance...
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Re: not receiving email to @vzwpix if the email contains a link or a picture.
shmuel3641
Member

im using a google script that sends out messages from a google sheet to my phone.

it worked fine the last few months till 3 days ago.

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Re: not receiving email to @vzwpix if the email contains a link or a picture.
shmuel3641
Member

Ok i tried now and i figured that the problem is that Verizon blocked the emails if it contains a link like this https://t.co/bvjN6QkHqo

pictures is working but this link not..... vary strange!

can you try if it also happens by you?

 
 
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Re: not receiving email to @vzwpix if the email contains a link or a picture.
shmuel3641
Member

Anybody with this same issue that when the link is in the email then it never arrives to the phone?

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Re: not receiving email to @vzwpix if the email contains a link or a picture.
vzw_customer_support
Customer Support

Shmuel3641, I see that jav6 was helping you with a solution. Did you get a chance to follow the steps for the solution that he gave? I didn't see your outcome. 

 

-TakendraW_VZW

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