number@vtext.com does not work reliably?

[paul_s1]

when I email my self at phonenumber@vtext.com from my Outlook email client it works fine. When I have my network monitoring server email me, I do not get the SMS message. My colleague on AT&T gets his SMS alert from our server just fine. Anyone know why @vtext.com works for simple emails, but not for alerts from my network monitoring server?

I confirmed that our outgoing SMTP appliance successfully delivered the email to the vtext.com SMTP server.

[SuzyQ]

If the message is longer than 160 characters, or if there are special characters or formatting, SMS isn't robust enough.  Trying having it sent to yournumber@vzwpix.com instead and it will render as MMS, allow for more characters and possibly work better.