only receiving imessages, no texts

[bethanmebr]

My iphone 5s stopped receiving text messages about 4 days ago.  I have deleted names, conversations, powered off, took sim card out, reset network, reset phone, restored.  nothing works.  the only thing I can get is imessages.

[vzw_customer_support]

bethanmebr,

I am so sorry to hear of the issues you are having with receiving messages on your device. We want to make sure this is resolved. Thank you for everything you have done thus far. Are you still able to make and receive calls and use data? I want to make sure there are not blocks on your account. Please private message me so I can investigate further.

LindseyT_VZW

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