Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
photo send and recieve
flymad
Member

I have a samsug galaxy s4.  It will not open an attached photo nor send photos.  I tried to send one to myself about 3 minutes ago and it is still sending.

Labels (1)
0 Likes
Re: photo send and recieve
tikibar1
Sr. Leader
Sr. Leader

Have you turned wi-fi off and mobile data on?

0 Likes
Re: photo send and recieve
flymad
Member

turned off wifi and mobile data is on. Still didn't work.

0 Likes
Re: photo send and recieve
tikibar1
Sr. Leader
Sr. Leader

Bummer.  Another thing you can try is putting the phone in airplane mode for a few minutes, then again turning on mobile data (wi-fi off) and see if that works.  You also could try rebooting the phone.  If neither of those work, you might call Customer Service and see if they need to reset your text feature from their end.

0 Likes
Re: photo send and recieve
flymad
Member

fixed. I restarted,

0 Likes