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pictures disappear from text messages
ARYMER72
Member

Brand new PIXEL. Suddenly, all photos that were sent with text messages have disappeared... do not seem to be on the phone or on the cloud.

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Re: pictures disappear from text messages
vzw_customer_support
Customer Support

Oh my, I would be equally shocked if my pictures disappeared as well Arymer72. What messaging application are you using? Which cloud did you (Google or Verizon) check?

 

AmberF_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: pictures disappear from text messages
ARYMER72
Member

Here's what we're using:  Google cloud  Messages Version 2.5.212

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Re: pictures disappear from text messages
vzw_customer_support
Customer Support

I do want to be sure that we are on the same page here. If you look in your Google Cloud, are the pictures there? What happens if someone sends you a picture message now, does it save to the phone and/or the cloud?

 

ErinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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