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problem with international texting
apaschenko
Newbie
โ€Ž06-23-2009 06:52 PM
I have a friend that lives over in Ireland, and for some reason, he receives my text messages, but I don't receive his replies. He has a Vodafone with an international plan. He tells me that he has been sending me texts but I'm just not getting them! What's wrong and how can it be fixed?
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risu
Contributor - Level 3
โ€Ž06-23-2009 08:04 PM
Are you able to receive domestic text messages from people with other carriers?
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apaschenko
Newbie
โ€Ž06-23-2009 08:21 PM
yup. i get texts from people who have other carriers.
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risu
Contributor - Level 3
In response to apaschenko
โ€Ž06-23-2009 08:49 PM
Do you know if HE has trouble sending text messages to any one else or is it only when he sends to you that the text isnt going through?
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vzw_customer_support
Customer Service Rep
In response to risu
โ€Ž04-08-2020 05:47 PM
Thank you for your message. To ensure the safety of our team members, we have temporarily reduced our business hours and our Response Centers will be closing for the day soon. You may not receive a response until the next business day. Thank you for your understanding.
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apaschenko
Newbie
โ€Ž06-23-2009 09:09 PM
it's just me. he's been able to text one of my friends who has verizon as well
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risu
Contributor - Level 3
In response to apaschenko
โ€Ž06-24-2009 08:06 PM
I'd go ahead and give CS a call and see if they can help troubleshoot your account to make sure everything is working on their end.
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