problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

I'm having problems sending text messages from my desktop computer to vtext and vzwpix addresses.

Here's one that failed today:

From: S <<edited for privacy>>

Date: February 15, 2012 10:41:07 AM EST

To: <<edited for privacy>>@vzwpix.com

Subject: Sent to...

... WKTV in Utica.

Are there too many characters?  Or is it another problem?

Message was edited by: Moderator

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Re: problems sending from desktop to vtext or vzwpix
bigtitan
Contributor - Level 2

Looks like the receiving end thinks you are Spam and is rejecting your emails.  I would bet that at one point or another a massive amount of spam came from something @ 69.78.67.XXX but thats just my uninformed shot in dark of a guess, but I know its happened before.

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Re: problems sending from desktop to vtext or vzwpix
bigtitan
Contributor - Level 2

what exactly are you sending?  I've had problems with attachments that are the wrong file type...

And FWIW its probably not the best idea to put that phone number on a public forum...just sayin'

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Re: problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

I changed the phone number (and the email)

That's it.  Just text.  No attachments.

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Re: problems sending from desktop to vtext or vzwpix
SuzyQ
Community Leader
Community Leader

Text messages should be sent to 10-digit-phone-number@vtext.com with no leading "1", only area code and phone number, no spaces or dashes.  No special characters in the email, or signatures, or any formatting, nothing but straight text. 

If you attach a picture, then send it to vzwpix.com

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Re: problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

here's the message again (Moderator: no need to edit for privacy, I have already done that)

From: S <name@business.com>

Date: February 15, 2012 10:41:07 AM EST

To: 4890705010@vzwpix.com

Subject: Sent to...

... WKTV in Utica.

That's it.  are the "...." considered special characters? 

I'm sending from Mac Mail.  Settings are "plain" text , not "rich" text.

I don't understand why these messages can't be delivered.

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Re: problems sending from desktop to vtext or vzwpix
SuzyQ
Community Leader
Community Leader

What exactly are you sending?  Is this going to a Verizon cell phone number?

Quote marks would not be considered special characters. 

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Re: problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

what you see is what I sent.

Subject is : "Sent to..."

text of the message is "... WKTV in Utica"

that's it.  No attachments.  Nothing else.

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Re: problems sending from desktop to vtext or vzwpix
bigtitan
Contributor - Level 2

Your example shows vzpix, but text should go to Vtext.com, otherwise I can't see why your messages aren't going through.  Perhaps you should try sending those messages throught the www.vtext.com website and see if the problem persists, at leas that way you know if its on the originating end or the receiving end...

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Re: problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

I've been using both @vtext and @vzwpix---  same result

I'll try the website

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Re: problems sending from desktop to vtext or vzwpix
myongsun1
Enthusiast - Level 2

here's the error message:

SMTP error from remote server in greeting:

host smtp-sl.vtext.com[69.78.67.53]:

554 txslspamp4.vtext.com

does that give anyone any clues as to why these messages are failing?

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