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Back on 24 May I sent a text to donate to red nose day.
I received a reply text confirming it but the text /charge do not show on my online history.
What is going on?
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We definitely want to make sure your short code messages are working so that you can be confident your donations are received, rish2360. While I wouldn’t be able to confirm the donation as that is not through Verizon, I wanted to gather some additional details. Can you tell me more about how you attempted this donation? Was this a short code text message (5 numbers instead of 10, as an example)? Have you had trouble with short code text messages before?
Joseph_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Joseph_VZW,
Yes I have had text donation troubles before.Was short code 80077... showed on phone as 800-77.Text was made May 24th at 8:22 pm.Screen capture attached.
Thanks,Rich