sent outbox old is full.
PepperthePup
Newbie

When I send a txt msg, I get a message that says my sent outbox old  is full.  I look in my sent file and nothing is there.  I called VZ customer svc & they said it is fixed - but it is not.  When I send a msg it shows over 160 msg at the top of the msg.  How do I fix this?  Samsung says it is Verizon.  Help.  Where is this old outbox and how do I empty it?

Labels (1)
0 Likes
Re: sent outbox old is full.
Not applicable

PepperthePup, thank you for your inquiry. I understand this is a frustrating issue since it is prohibiting you from sending text messages. This is a software issue in the phone that we have seen on other Samsung Havens. We are still working on a software fix for a resolution, but in the meantime, our corporate stores do have a workaround that should resolve this for you. 

0 Likes