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syncing problem: messages I send on web app do not show on my phone
jsp1001
Member

Messages I send out of the web app don't appear on my phone (incoming messages, and messages sent from my phone, sync correctly).

So I have big holes in conversations when I see them on the phone.  Any fix?  I'm sure I'm not the first one to have this problem . . .

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Re: syncing problem: messages I send on web app do not show on my phone
vzw_customer_support
Customer Support

You should definitely be able to see those messages on your device! When did you first notice that you were unable to see them? Have you tried any troubleshooting steps to try to resolve this? What make & model phone do you have? I appreciate whatever information you can share, so we can work to resolve this.


MichelleH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: syncing problem: messages I send on web app do not show on my phone
jsp1001
Member

Iphone 5s. it has always been this way.

messages i send and receive from / to my iphone messaging

app can be seen in verizon messages app (web and ios).

but messages i SEND from verizon messages (web or ios) do Not show

in my iphone messaging app.

am i the only one? is this verizon's way of telling me to just

stick to one or the other?

J. S. Park

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