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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

trying to send out a txt msg & pix msg, but not going thru.  Is there a way to find out why, if it's after service hours?

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Re: texting
Customer Support


Look no further help is here! Text is my main means of staying connected with family and friends so I know how you feel. Are you getting an error message sending the text? Can you receive text messages? Where are you located (zip) and how long has this been going on? What phone model do you have? If this is a 4G phone try removing the sim card for a minute. Insert and retest. Keep us posted if the issue continues.



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