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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
texts not coming through on the Web based messenger.
smbarry90
Member

I can't receive texts on the web based messenger, I can send them out and get them only from that person, but I can't get them if im being messaged first, why is that?

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Re: texts not coming through on the Web based messenger.
vzw_customer_support
Customer Support

smbarry90,

 

Using the online messenger is such a convenience, and I use it myself as well. Let's work together to ensure you are able to send and receive messages the way you are supposed to. When online, are you using the My Verizon login to send and receive texts, or did you download the Verizon Messages desktop application? Here is a link to the desktop application, just for reference (http://spr.ly/6607EIX1h). What happens if you use an alternate browser for messaging (Chrome, Firefox, Internet Explorer, etc.)? Has the online messenger worked in the past, or is this your first time using it?

 

RyanC_VZW

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