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txts not going through-
Jarndt
Member

I have a blackberry curve, it will receive txts and i can send pics, but when i attempt to txt back it tries and tried to send , but then it says "retries exceeded", this just started this morning.

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Re: txts not going through-
hpygrl
Member

Same thing here with my fascinate it must be a network problem

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Re: txts not going through-
hpygrl
Member

if you can make calls then i would call *661 and have them give you some help. good luck

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Re: txts not going through-
JoeL_VZW
Verizon Employee

Hello Jarndt

 

Oh No! I can't imagine how frustrating it would be to not be able to send text messages. Lets look into this immediately. I'm sure working together we can get this resolved.

 

Please remove the battery from the blackberry leave it out for 30 seconds, then reinsert and retest. What is the model number for your Blackberry Curve?

 

Have you changed any settings? Is Wifi turned off? If not please do so and retest.

 

Please also ensure your Firewall on the Blackberry is disabled. Here's a link that will show you how to disable your firewall. Please choose your device and it will give you step by step instructions.

 

 Let me know if this helps, if not I will further troubleshoot with you.

 

Thank you

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