I updated Verizon Messages + on my Note 8 on 6/13/2018. now app is constantly crashing. Any updates or remedies to fix it?
Hi Joenova26, I rely heavily on my text communication as most the time these days, phone calls on not convenient. It is vital that we get your Message+ service running properly. I appreciate you providing the information that you are using a Note 8. Can you tell me what software version the Note 8 is operating on? Can you please provide more details about what happens when the app crashes? Are there any particular actions that cause the crash?
Melissa_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Galaxy 9+ and it continues to crash evertime i open it.
I have galaxy s9 and it keeps saying that message+ keeps stopping and will not open the program, it just started about an hour ago.
Oh good, I'm not the only one who just ran into this issue today. Looks like a potential system-wide issue, considering so many different phone models are being affected. I'm having this problem on my LG V40.
VSchwenoha Making sure you can use Message+ is our goal. I noticed this post is from 2 days ago. Are you still having an issue? If so, please share the details here. DoloresK_VZW
Same issue here with Samsung Galaxy 9S plus
ladylinda67 Having an app that crashes can be annoying. We see this post is from 2 days ago. Are you still having issues? If so, please tell us what is happening. DoloresK_VZW
anrene We certainly want to make sure you have use of your Message+. I depend on my app all the time. This post is from 2 days ago, are you still having a problem? If so, please share the details here. DoloresK_VZW
Shawnritch We want to make sure you have a working phone. I see you published this 2 days ago. Are you still having this issue? DoloresK_VZW
I have the same issue now with my LGV20 it started a couple days ago. Ive uninstalled and reinstalled, updated, reset my apps in settings and did a general reset. Still doesnt work. Message+ crashes every single time I hit the + button regardless of the contact.
Verizon... What gives?
I apologize for the inconvenience caused by the Message+ app crashing. I can confirm that we are actively working with LG to address this issue. At this moment we do not have an estimated time of resolution. Are you able to successfully use the native Messages app?
Yale_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I have a galaxy s7 and message+ just started crashing everytime I open it.
Same here man
S10E... Message+ updated yesterday as well as System Update g97ousqs2asgn... SOmething broke something
Appears to be Android related as my iPad Message+ app is working fine. Also, my desktop app continues to work fine as well. Just my Droid Turbo 2 app fails to open, but it gives the option to SEND FEEDBACK which EVERYBODY SHOULD DO!!! It sends an email along with the system logs to verizonmessages at verizonwireless.com which is the Messaging Team.
csiebass We all depend on using Message+ to communicate. This post is from 2 days ago, so we want to make sure it is now working. If not, please let us know what is going on. DoloresK_VZW
Same here. Galaxy 9+
Mine and my wife's Note 9s just started doing it also.
My LGV30 just started the same issue about an hour ago. Glad I'm not the only one! But get this fixed, Verizon. We pay way too much money to be having our devices not work when we need them to!!! Ughhh!!!!
mrsbrian1019 You have come to the right place for assistance with your Message+. I noticed the post is from 2 days ago. Are you still having a problem? If so, please provide details as to what is going on. DoloresK_VZW
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