Hello ca1ant. Sorry to hear you are having issues setting up Verizon Messages. You’ve reached the right place for assistance. We’d like to ask a few questions to better assist you. Are you trying to set up your phone number with Verizon Messages or a different one from the account? Is this the first time you sign up for Verizon Messages? Here is a link you can also try to use for more information on Verizon Messages. Hope it helps? https://www.verizonwireless.com/support/verizon-messages-faqs/#troubleshooting
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