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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
voice mail i con stuck
poptart518
Member

My Voicemail logo is stuck even though I have no messages how do I get it to go away?

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Re: voice mail i con stuck
jav6
Leader

@poptart518 wrote:

My Voicemail logo is stuck even though I have no messages how do I get it to go away?


Have you tried restarting your device?

...Just another VZW customer...trying to offer some assistance...
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Re: voice mail i con stuck
Ann154
Community Leader
Community Leader

@poptart518 wrote:

My Voicemail logo is stuck even though I have no messages how do I get it to go away?


How do you mean "stuck" on your phone? Do you have the basic non-visual voicemail or a visual voicemail feature associated with your line? Please provide more information about your issue in order for the community members to make suggestion on how to fix it. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: voice mail i con stuck
vzw_customer_support
Customer Support

Hi! Try dialing *86 for your physical voicemail. This will allow you to clear any unwanted messages or space that did not properly channel on the app.*Licia

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