vtext.com and vzwpix.com messages stopped working after years of proper operation
mrblusky
Enthusiast - Level 1

Like the title states, vtext.com and vzwpix.com email to text messages stopped working after years of working properly.

I have my email server logs indicating that the verizon server started bouncing these messages on December 28, 2022.

They worked properly before that.

Here is a relevant section of one of the log lines (postfix server):

status=bounced (host vrz-sms.mx.a.cloudfilter.net[34.199.121.51] said: 552 5.2.0 <srs0=kdi2=42=deblocal.domain.local=[email address removed per the Verizon Terms of Service]> sender rejected AUP#DNS (in reply to end of DATA command))

Thanks,

Tony

2 Replies
vzw_customer_support
Customer Service Rep

Hello, and sorry to hear you are having trouble with the messaging. Which type of browser are you using? What happens if you  clear your browser's cookies, cache, and history then attempt the link again? What happens when you use a different browser?

-Arya

0 Likes
heapmaster
Enthusiast - Level 1

Im having the same errors, this has nothing to do with a browser vzw_support!