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vtext.com and vzwpix.com not working
Capt742000
Member

My vtext.com messages began to fail on 6/13/2120.

Re: vtext.com and vzwpix.com not working
ariros24
Member

Same here! Its a few days already and it does not look like it will be fixed anytime soon......

Re: vtext.com and vzwpix.com not working
RCG1520
Member

Same issue here.  Messages showing up a day or more late.  Started roughly June 13th, also somewhere in that time frame got an update to the Message+ app on the phone.  May or may not be related, but if this continues I'm bailing for T-Mobile in a heartbeat.  This happened a few years ago when VZW started using a new cloud based spam filter, finally got that issue taken care of and here we are again.  Stop wrecking services that people have come to rely on!

Re: vtext.com and vzwpix.com not working
vzw_customer_support
Customer Support

RCG1520, we want to make sure your text messages are working without issue. If your matter is only present in the Message+ app and not the native text messaging app to the phone, please launch the app and tap on the top left menu. Then, tap on Get Help and report a bug or you can send an email to our app developer team about the issue at verizonmessages@verizonwireless.com. Be sure to indicate your phone make and model and app version.

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Re: vtext.com and vzwpix.com not working
Shul
Member

I have the same issue with the native text messaging app to the phone,

since the last weekend, when I try to send a message from my Gmail account to my cellphone using <myPhoneNumber>@vtext.com or <myPhoneNumber>@vzwpix.com it bounces back, I never had a problem till now.

 

Re: vtext.com and vzwpix.com not working
samson44
Member

Nothing with the app! its a global problem...

Re: vtext.com and vzwpix.com not working
SpankyMcFarland

We are having the same issue, all our employees who are verizon users that get notifications to their cell phone from us via email to  [email address removed per the Verizon Terms of Service] are no longer receiving messages.

On the back end, we see this error message coming in:

Delivery incomplete
There was a temporary problem delivering your message to [email address removed per the Verizon Terms of Service]. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.

The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [vrz-sms.mx.a.cloudfilter.net. 34.200.143.151: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tYnwlhJs8gL3j - POL109E - too many sessions from 209.85.XXX.XXX ] [vrz-sms.mx.a.cloudfilter.net. 34.199.121.51

FireOps
Re: vtext.com and vzwpix.com not working
vzw_customer_support
Customer Support

Hello, Capt742000. We want to make sure any issues you experience are addressed. What happens when you try to send the message? Are you able to receive them? DavidR_VZW

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Re: vtext.com and vzwpix.com not working
jav6
Leader

@vzw_customer_support wrote:

Hello, Capt742000. We want to make sure any issues you experience are addressed. What happens when you try to send the message? Are you able to receive them? DavidR_VZW


I saw another thread on this issue and tested myself.  I found that when sending the email for texting to my phone to vtext.com or vzwpix.com from my Comcast mail account it works fine.  But when using my Gmail account (mobile app or Google web site) it fails or is extremely delayed. This is a Google mail server to Verizon mail server issue.

...Just another VZW customer...trying to offer some assistance...
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Re: vtext.com and vzwpix.com not working
garyst
Member

I am having the same problem as described by SpankyMcFarland  

Gmail will not send to vtext.com. Is there a possible problem with using a VPN? I am getting different error messages. Two pasted below.

 

Delivery incomplete
There was a temporary problem delivering your message to [email address removed per the Verizon Terms of Service]. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.
LEARN MORE
The response was:

The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time. If the user is able to receive mail at that time, your message will be delivered. For more information, please visit https://support.google.com/mail/answer/6592

Final-Recipient: rfc822; [email address removed per the Verizon Terms of Service]
Action: delayed
Status: 4.0.0
Diagnostic-Code: smtp; The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time. If the user is able to receive mail at that time, your message will be delivered. For more information, please visit https://support.google.com/mail/answer/6592
Last-Attempt-Date
: Thu, 17 Jun 2021 12:12:09 -0700 (PDT)
Will-Retry-Until: Sat, 19 Jun 2021 11:19:53 -0700 (PDT)

 

The response was:

The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [vrz-sms.mx.a.cloudfilter.net. 35.167.120.54: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - tw56l9dt9Attk - POL109E - too many sessions from 209.85.218.44 ] [vrz-sms.mx.a.cloudfilter.net. 35.165.168.89: 421 vrz-ibgw-6002a.ext.cloudfilter.net cmsmtp Connection refused - tw5FlrU0gzLLo - POL109E - too many sessions from 209.85.218.41 ] [vrz-sms.mx.a.cloudfilter.net. 34.200.143.151: 421 vrz-ibgw-5003a.ext.cloudfilter.net cmsmtp Connection refused - tw5nl0lX3siZs - POL109E - too many sessions from 209.85.218.54 ] [vrz-sms.mx.a.cloudfilter.net. 34.199.121.51: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tw6RlMrhKgL3j - POL109E - too many sessions from 209.85.218.53 ] [smtpin01.vzw.a.cloudfilter.net. 34.199.121.51: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tw6rlMtDjgL3j - POL109E - too many sessions from 209.85.218.50 ] [smtpin01.vzw.a.cloudfilter.net. 34.200.143.151: 421 vrz-ibgw-5002a.ext.cloudfilter.net cmsmtp Connection refused - tw7ElMueGgL3j - POL109E - too many sessions from 209.85.218.47 ] [smtpin02.vzw.a.cloudfilter.net. 35.165.168.89: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - tw7bl9oopAttk - POL109E - too many sessions from 209.85.218.51 ] [smtpin02.vzw.a.cloudfilter.net. 35.167.120.54: 421 vrz-ibgw-6003a.ext.cloudfilter.net cmsmtp Connection refused - tw7fl9pASAttk - POL109E - too many sessions from 209.85.218.48 ]

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