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water incident
Lynnelezotte
Member

My Samsung illusion had a water incident. I pulled the battery and put it in a bag with rice.  Left it for about 12 hrs. Put it back together and it worked great.  However, about 12 hrs later screen was blinking sporadically and flats a messages about "reboot"  I didn't get the whole message and am wondering what can I do to save my phone???

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Re: water incident
vzw_customer_support
Customer Support

I am so sorry to hear about your phone as we always want you to have the best device experience. Devices can be very unpredictable when liquid damage has occured. Do you have insurance on the device?


YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: water incident
Snn5
Sr. Leader

Depending on what was in the water, the hardware is probably rusted and corroded.  Insurance would be my first choice...if you have it.  Secondly would be a local repair facility or Samsung directly. 

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