why do I keep getting new pins sent to me?

[evansgate]

I downloaded the Messages app on my wife's phone and it keeps sending new pins and saying it failed the security. What do we need to do?

[vzw_customer_support · Accepted solution]

I am sorry to hear of the issues that you are experiencing! Lets try to turn off the location and test out again. You may also delete the application and install again.


If the issue persists, let us know which device your wife is using so that we can better assist.

Thank you,

LenaA_VZW
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