why is a text nuber not showing up on usage
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Why is a cell # not showing up at all on the usage log on my 2nd cellphone
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Is it the cell# for your 2nd cellphone that's not showing up at all on the usage log, or other party's number you're not seeing?
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If the texts were iMessages, or antoher texting app that uses data (Facebook messenger, for example), they will not show up as texts, but as data use.
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We want you to be able to see your cell number and manage your usage log Pennys@1mom. What is the make/model of your phone? SuzyQ is correct in saying if the message does come from an Apple phone that it will not be shown on our usage.
AmberF_VZW
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If my response answered your question please click the ๏ฟฝCorrect Answer๏ฟฝ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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I appreciate the response, but if you are referring to an Apple phone as an iphone... then that info is not correct.
My ex-husbands phone is an iphone (also an verizon cusotmer) and both of my smart phones (one a samsung, one a iphone) have always had his cell # listed on my bill/msg usage. One other customer service sent me an email (so far I have received 3 from verizon in the same day) believed that maybe the 'texts' were being sent via imessage (which would be more plausible).
Thank you for your response.
Terri [Removed]
personal information removed as required by the Verizon Wireless Terms of Service
Message edited by Verizon Moderator

