Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
why is that none of my text messages is on the cloud not old ones or new ones
NICKEYGL33
Member

I have been trying for three weeks now to see my old and new text messages on verizon cloud and it does not work, even the deleted messages, when i go mycloud on my phone i see i have 1682 messages backed up but wont restore them, please help

Labels (1)
0 Likes
Re: why is that none of my text messages is on the cloud not old ones or new ones
vzw_customer_support
Customer Support

Keeping your text messages safe is definitely important so I completely understand your concern Nickeygl33.


Are you using Verizon Message Plus? Have you been able to view these message on the Verizon Cloud before?



JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes