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Correct Answer!
why is that none of my text messages is on the cloud not old ones or new ones
NICKEYGL33
Member
‎10-19-2016 04:00 AM

I have been trying for three weeks now to see my old and new text messages on verizon cloud and it does not work, even the deleted messages, when i go mycloud on my phone i see i have 1682 messages backed up but wont restore them, please help

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Correct Answer!
Re: why is that none of my text messages is on the cloud not old ones or new ones
vzw_customer_support
Customer Support
‎10-21-2016 06:43 AM

Keeping your text messages safe is definitely important so I completely understand your concern Nickeygl33.


Are you using Verizon Message Plus? Have you been able to view these message on the Verizon Cloud before?



JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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