Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
why is verizon messenger not showing the actual mms?

When I receive pictures thru my Verizon Messenger as of lately (which I've been using forever) they show up on the feed as a totally different picture, however when I click on the picture THEN I see the actual picture they are trying to send. hope this makes sense.

Labels (1)
Re: why is verizon messenger not showing the actual mms?
Customer Support

Let's get to the bottom of this. Do you have all of your applications up to date? 

Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!