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Are customers in Florida eligible for Total Mobile Protection?
gssnyder
Member

It says Florida residents aren't eligible for the extended warranty but the Total Equipment Coverage plan includes the EW. Are we not eligible for the TEC plan either? I'm looking at my various protection options to see what choices I have.

Thanks.

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Re: Phone insurance options for those in Florida
vzw_customer_support
Customer Support

Gssnyder, currently Florida customers are not eligible for Total Equipment Coverage (TEC) or for the Extended Warranty(EW) included with Asurion insurance.  However, you can purchase Total Mobile Protection which includes coverage for devices lost, stolen, or damaged.  You are also covered by Asurion for Warranty related claims like phone malfunctions.  These may carry a deductible unlike the normal Extended Warranty.

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone insurance options for those in Florida
vzw_customer_support
Customer Support

Gssnyder, currently Florida customers are not eligible for Total Equipment Coverage (TEC) or for the Extended Warranty(EW) included with Asurion insurance.  However, you can purchase Total Mobile Protection which includes coverage for devices lost, stolen, or damaged.  You are also covered by Asurion for Warranty related claims like phone malfunctions.  These may carry a deductible unlike the normal Extended Warranty.

SeanC_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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