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I went to file a claim to get my screen fixed. Its telling me to get a replacement.

When my wife filed hers, they set her up with someone to get it fixed. I think I may have pressed a box that i didnt mean too. Is there anyway to start over on my insurance claim? I dont need to replace my phone just get the screen fixed. 

Re: Asurion
Customer Support

Great question, Keluke! Our insurance provider, Asurion, would be able to offer assistance with your claim. For additional support with your screen repair needs, please dial  888-881-2622. MatthewI_VZW