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Can find how to locate my phone with the Verizon website with Total Mobile Protection
candroulakis
Member

I cant find the exact steps to use to get to the page on the Verizon site to use the Find Phone feature of Total Mobile Protection.

A rep gave me this page that does not work:  Verizon Support & Protection

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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
bearone21
Leader
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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
vzw_customer_support
Customer Support

Candroulakis,


Total Mobile Protection is a great feature to have to protect your device. It does have the capability to locate your device. You do have to have the Verizon Support and Protection application on the device to locate. Did you have the application installed? Check out our page http://vz.to/2bX5yWW to locate the device.


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
candroulakis
Member

The issue is that the Verizon page that actually finds the phone is BROKEN.

**https://totalmobileprotection.verizonwireless.com/web/r/home.html#secure/alarm-lock-erase

**Take away the ** of course.

This page, once logged in shows "PAGE CANNOT BE DISPLAYED"

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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
vzw_customer_support
Customer Support

candroulakis I have had this issue with web pages before. We won't give up, we will get you connected to this great feature. Please try this link: https://totalmobileprotection.verizonwireless.com/public/locate-device


RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
candroulakis
Member

Page Not Available

We're sorry. The page you are trying to reach is not available.

The above is what I get.

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Re: Can find how to locate my phone with the Verizon website with Total Mobile Protection
Weth
Sr. Leader

I get a login page.

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