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Canceling Total Mobile Protection
Jamatassa
Member
Re: Canceling Total Mobile Protection
tikibar1
MVP MVP
MVP

How do I cancel my device insurance or other equipment protection services?

You can cancel your equipment protection service at any time online:

Note: If you cancel your equipment protection, your current device won't be eligible again except possibly during future open enrollments.

  1. Go to the Products & Apps page in My Verizon.

  2. Click the Manage Your Products tab at the top of the page.

  3. If you have multiple lines on your account, select the line with the insurance product you want to remove.

  4. Find the product you wish to remove, and click Remove from Account.

  5. Review the changes and bill impacts on the confirmation pop-up, and then click Remove Product to confirm the transaction.

    Note: You can only remove a product from one line at a time. To remove the same product from another line, select that line and repeat steps d and e.

You've successfully canceled the equipment protection product.

Equipment Protection Insurance FAQs | Verizon Wireless

Or contact Customer Service at 800-922-0204 or *611 from your cell phone.

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Re: Canceling Total Mobile Protection
vzw_customer_support
Customer Support

Having the right features on your account is important, jamatassa. We can assist with ensuring your Total Mobile Protection is updated. I have sent you a Private Message to further discuss this. Please reply to the Private Message. 

 

DanielleR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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