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Cracked screen repair
TameraKundinger

Where can I find a list of eligible devices for the $29 cracked screen repair? I was sold on the total mobile protection when I bought my Motorola edge plus because of this option, however, nobody can tell me how to get it done when I call. When I go to file the claim online it's never an option to have it repaired. a recent accident has left me with nerve damage and my hands and I have a tendency to drop things now and is not something that I'm going to get over so I thought insuring the phone would be a good idea. Except I can't seem to get a crack screen repaired I can only pay $199 to have the phone replaced, not a cheap option when you're unemployed currently and nobody can tell me why. Feels a lot like I've wasted $17 a month on insurance. 

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Re: Cracked screen repair
Guru4506
Member

Their plans is a ripoff I'm getting my screen replaced for $120 and not their worthless overpriced plan for $189

 

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Re: Cracked screen repair
vzw_customer_support
Customer Support

It is important that you get value for what you have on your account, Guru4506. You have shown an example where the coverage you chose offered a more expensive solution than what you found. Imagine if you had lost the phone or it was stolen. In that case, it would be a great value to pay $199 versus $800+. At the end of the day, we want you to have plans, devices, and add-ons that are of value to you. I am sending a private note to offer further assistance.

-George

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Re: Cracked screen repair
Guru4506
Member

Don't bother

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