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How do I remove total mobile protection?
nan1987
Member

TOTAL MOBILE PROTECTION $11, How do I remove this from my current plan??

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1 Solution

Correct Answers
Re: how do I remove the TOTAL MOBILE PROTECTION $11
yarelim_vzw
Verizon Employee

nan1987​ , you can count on us to help remove your mobile protection feature. However, please keep in mind, once the mobile protection is removed, you will not be able to re-add it unless you sign up during an open enrollment period with an undamaged phone.

In order to remove the feature, sign into your My Verizon account, Sign In , hoover over "My Plans & Services" and select the "Manage Products & Apps". Once here select "Manage your Products" so that you can remove or add features to your account.

yarelim_vzw

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Re: how do I remove the TOTAL MOBILE PROTECTION $11
Ann154
Expert
Expert

Call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they remove the insurance from your line. I don't know if you can remove it yourself from your MyVerizon account online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how do I remove the TOTAL MOBILE PROTECTION $11
vzw_customer_support
Customer Support

We are sorry that you want to remove your insurance. It really does come in handy when accidents happen. May I ask what your back up plan is in case the device is damaged, lose or stolen? This is a link that will guide you on how to remove features: http://vz.to/1UoxliQ.

AnthonyM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how do I remove the TOTAL MOBILE PROTECTION $11
yarelim_vzw
Verizon Employee

nan1987​ , you can count on us to help remove your mobile protection feature. However, please keep in mind, once the mobile protection is removed, you will not be able to re-add it unless you sign up during an open enrollment period with an undamaged phone.

In order to remove the feature, sign into your My Verizon account, Sign In , hoover over "My Plans & Services" and select the "Manage Products & Apps". Once here select "Manage your Products" so that you can remove or add features to your account.

yarelim_vzw

Re: how do I remove the TOTAL MOBILE PROTECTION $11
tfriend
Member

how do I remove total mobile protection?

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