I see you have questions or concerns about one of our products and services. Allow me to help.
I believe you are referring to our ‘Total Mobile Protection’ equipment coverage. This coverage is a complete equipment protection/device insurance solution that includes Asurion Wireless Phone Protection, Verizon Extended Warranty, Verizon Tech Coach and the Verizon Support & Protection Premium application. See more details about this feature here: https://www.verizonwireless.com/support/total-mobile-protection. Does this help answer your question?