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Total Mobile Protection "Free Gift"

When I purchased my I Phone 7 last April, 2017, I purchased the Total Protection Mobile Insurance.  I had to keep it for a specific amount of time, and then I was promised I would receive a free gift.  I never received the free gift.  I contact Verizon Wireless two different times, and was told two different things and even transferred to the insurer's office.  I have just now received another so-called "offer" with the promise of a "free gift".  Has anyone successfully enrolled and received their "free gift"?  If so, what is the gift?  Thank you.

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Re: Total Mobile Protection "Free Gift"
Customer Support

BodegaGirl1948, wow, that is a long time to be waiting for a gift that never arrived. I want to ensure that this time around, you never have to encounter the same situation again. Below is a link where it will provide you set by set instructions on what you will have to do get the gift. Please go to question #3. Please let me know if that worked for you.

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