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Account holder

Uploaded family locator on my device but my daughters are having trouble.  They are hung getting the password after putting in their phone number. They are leaving for a trip alone for 1st time and I want to make sure they don;t get lost. Do I need to take all of our hones into the shop for tech help or can someone direct me over phone or email/

Thanks, Carol

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Re: Account holder
Customer Support

What issues specifically are you running into?


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Re: Account holder
Sr. Leader
Sr. Leader

Don't pay for Family Locator. That is an unneeded expense. Instead, you should look at Life360, available for both Android and iPhones. It works great and I was able to locate my daughter while she was studying abroad for 6 months.

Family Locator - GPS Tracker - Android Apps on Google Play