Is there a way for me to apply the filtering system to the primary parent account? I purchased Smart Family as much for myself as my child, but then I discover I can't apply content filtering to the Primary Parent account, and I can't make another phone the primary parent since it's my Verizon account.
I also can't make my wife's phone a parent for some reason. (Yes, I read the faq, she is already assigned as an account manager, still can't change her to a parent.) I also added her a child I the Smart Family app, and now I can't remove her or change her to a parent.
This system is absurd, and very poorly thought out. It should not be difficult. I pay for the service, I select my wife as the primary parent, and she applies content filtering to my phone. Instead, I am left frustrated by inept design.
Verizon. ADD A CONTENT FILTERING OPTION FOR ALL PHONES!
Let's get through all of this. We'd like to help you get your Smart Family working well for you. Please send us a Private Note for assistance.