Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
Being charged for Verizon smart family
VPic1024
Member
‎02-12-2020 11:11 PM

I currently have 2 just kids plans with 2 unlimited data plans. Why am I being charged 9.99 for a service that should be included with the just kids plan. When i call to remove the charge, they also remove me(Parent) from the plan. Then i have to redo everything for the beginning again.

Please help!

 

0 Likes
Reply
1 Reply
Correct Answer!
Re: Being charged for Verizon smart family
Ann154
MVP MVP
MVP
‎02-13-2020 04:29 AM

Are the unlimited plans you have from the current plan options or from the retired plans? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply