Being charged for Verizon smart family

Correct Answer!

I currently have 2 just kids plans with 2 unlimited data plans. Why am I being charged 9.99 for a service that should be included with the just kids plan. When i call to remove the charge, they also remove me(Parent) from the plan. Then i have to redo everything for the beginning again.

Please help!

Correct Answer!

Are the unlimited plans you have from the current plan options or from the retired plans?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Have a phone you love? Get up to $500 when you bring your phone.