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Being charged for Verizon smart family
VPic1024
Member

I currently have 2 just kids plans with 2 unlimited data plans. Why am I being charged 9.99 for a service that should be included with the just kids plan. When i call to remove the charge, they also remove me(Parent) from the plan. Then i have to redo everything for the beginning again.

Please help!

 

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Re: Being charged for Verizon smart family
Ann154
Expert
Expert

Are the unlimited plans you have from the current plan options or from the retired plans? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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