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Block Numbers
wendyceja2009
Member

if the controlled line calls/texts a blocked number will the controlled line get an alert saying that the # they calles/text is blocked?

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Re: Block Numbers
Not applicable

Wendyceja2008, thank you for your inquiry! Great question!

 

With usage controls, when the controlled line tries to send a text message to a number that has been blocked, they will see a red X in the sent folder and status failed. They will also receive a text message alert  “You cannot send messages to destinations that are blocked by the account owner. "

 

When they try to call a number that has been blocked, the call won't go through.  Also a text message alert is received saying, "Your call cannot be completed as dialed. The phone number you are attempting to call has been blocked by the account owner." 

 

 

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