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Block an entire exchange
BOBGRUSZCZ
Member

It appears that the latest "fad" is to continuously call from spoofed numbers in an entire exchange trying to get a voice response.  I have individually blocked these numbers using the feature on my Motorola Z, but would just like to block the entire exchange.  In the last two months I have blocked over 125 separate numbers from a total of six exchanges.

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Re: Block an entire exchange
vzw_customer_support
Customer Support

BOBGRUSZCZ, I totally understand your concern regarding the spoofed calls. I have been getting them myself. We are doing everything we can to stop these calls however it is very difficult tracking down where these calls are originating from. Take a look here at what we are doing to try to combat these calls as well as ways you can try to prevent them http://vz.to/2xW8PmM

 

TionnaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Block an entire exchange
vzw_customer_support
Customer Support

BOBGRUSZCZ, I totally understand your concern regarding the spoofed calls. I have been getting them myself. We are doing everything we can to stop these calls however it is very difficult tracking down where these calls are originating from. Take a look here at what we are doing to try to combat these calls as well as ways you can try to prevent them http://vz.to/2xW8PmM

 

TionnaB_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Block an entire exchange
VERYDissatisfied

Bob, "V" wants you to pay them (buy their Filter) to fix something they should be doing already for their paying customers. Perhaps soon they will "have to"?  

 

https://www.consumerreports.org/robocalls/robocall-bill-wins-approval/

Re: Block an entire exchange
jerro
Member

seems very clear that VZW Management does not want to fix the SPAM issue until a Federal Judge &  or The Justice Department makes them.

Verizon is even making money on it by selling Call Filter which only works with newer phones, so most need to buy a new phone for it to work at all.

Proof is that Verizon  owned FiOS VOIP landline service allows excellent & free NOMOROBO (their mobile app is terrible) & it reduces SPAM by maybe 90%.

NOMOROBO works using SIMILTANIOUS RING with FiOS but VZ Wireless does not allow SIMILTANIOUS RING so NOMOROBO ( as used on VERIZON FIOS ) won't work on Verizon Wireless. 

The management of Verizon wireless could fix this in 1 day by reconfiguring the calling features to emulate FiOS features and most SPAM would be gone. Got to believe VZW is not going to help us.

Been a Customer since 1989 (BAMS/VZW), it was a great company, the newer managemnt is degrading it fast.

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