We are divorced and on separate accounts. Our child is on my account but my ex would like to be assigned as another parent on my smart family to monitor her usage. Can this be done?
Great question. Currently there is not a way to add a person from a different account to the Smart Family list as a parent.
@Coparents @vzw_customer_support Has this been updated? Is there a way for parents in different households to manage a child's phone / account?
It's important to have the correct assigning roles for Smart Family. Click this link, then click the "Manage account and assigning roles" link on the right side of the page: http://spr.ly/6607M9Qu1;
-Jordan
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