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Can I suspend locks in Familybase without having to create them again?
MBrownTKE
Member

Is there a way to suspend the locks in family base for a day without deleting the times then having to create them again?

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Re: Snow Days & Family Base
MBrownTKE
Member

I actually found a middle ground... If you go in to the alert, in this case weekdays, and un-check the day the kids are home it unlocks the day without completely removing the restriction.  Just don't forget to go back and recheck the day for next week.

Thanks for the answer though.  Good to know people are listening out there!

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Re: Snow Days & Family Base
vzw_customer_support
Customer Support

Great question MBrownTKE! I definitely understand how important it is to fully understand the ins and outs of this service. My apologies that there is not a way to temporarily suspend the blocks. You would need to unfortunately remove and readd the blocks. Please keep us posted if we can provide any additional assistance in the future, thanks!

MatthewS_VZW
Follow us on Twitter @VZWSUPPORT

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Re: Snow Days & Family Base
MBrownTKE
Member

I actually found a middle ground... If you go in to the alert, in this case weekdays, and un-check the day the kids are home it unlocks the day without completely removing the restriction.  Just don't forget to go back and recheck the day for next week.

Thanks for the answer though.  Good to know people are listening out there!

Re: Snow Days & Family Base
vzw_customer_support
Customer Support

Hi MBrownTKE,

Whew! Glad to hear that your issue has been resolved. Thanks for the feedback.

PamelaF_VZW
Tweet us @vzwsupport

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