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Can't add numbers to blocked list via family base
STACYSUE56
Member

I can't add numbers to my blocked list in family base. Is the website currently down?  I pay for this feature and should be able to access it. Why isn't it letting me?

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Re: Can't add numbers to blocked list via family base
vzw_customer_support
Customer Support

StaceySue56, being able to use our account management features is always our goal for our customers. You have our sincerest apologies that this has not been the case for you but we are here to help in way we can to get things working again for your FamilyBase feature. I know that it’s been a couple of days since you contacted us but is the issue still happening? What happens when you try to add a number? Does it give you an error message?


TakendraW_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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