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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can't set a second parent
hlmoore
Member

I am attempting to set the second parent control but it wont let me.

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Correct Answers
Re: Can't set a second parent
soyars_james
Member

This is in the FamillyBase FAQ, and may be the answer to your problem. 

I have a second parent on my Verizon FamilyBase™ account. How does that parent access FamilyBase?

In addition to the primary parent, a second parent who is designated as an Account Manager or Account Owner can access Verizon FamilyBase in My Verizon.

In order to assign a second parent role to a family member, that family member must first be designated as an assigned Account Manager in My Verizon.  As an Account Manager, the second parent can access all the Verizon FamilyBase functionality in My Verizon with their own login and password.

The second parent can also access FamilyBase from an Android™ device, iPhone® or basic phone. Go to familybase.vzw.com from the device’s Internet browser to get the Android app or the link to the mobile-optimized website.

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Re: Can't set a second parent
soyars_james
Member

This is in the FamillyBase FAQ, and may be the answer to your problem. 

I have a second parent on my Verizon FamilyBase™ account. How does that parent access FamilyBase?

In addition to the primary parent, a second parent who is designated as an Account Manager or Account Owner can access Verizon FamilyBase in My Verizon.

In order to assign a second parent role to a family member, that family member must first be designated as an assigned Account Manager in My Verizon.  As an Account Manager, the second parent can access all the Verizon FamilyBase functionality in My Verizon with their own login and password.

The second parent can also access FamilyBase from an Android™ device, iPhone® or basic phone. Go to familybase.vzw.com from the device’s Internet browser to get the Android app or the link to the mobile-optimized website.

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