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Cant view contact name, only numbers on 1 of our devices, all others work fine?
ShirnNOff
Member

I have 3 Galaxy phones that we monitor in FamilyBase, 2 of them work fine, the other will not let me view the contact names, only numbers.  FamilyBase Companion is installed on all 3 phones.  Any Suggestions welcomed.

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Re: Cant view contact name, only numbers on 1 of our devices, all others work fine?
vzw_customer_support
Customer Support

We'd like to help you get this issue resolved. Try logging in to MyVerizon on your computer. Check that all the settings are the same as the other two devices for FamilyBase. Please keep us posted so we can assist you further if necessary.


DeannaL_VZW

Follow us on TWITTER@VZWSupport

If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!


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