Having a good experience with Family Base. We turn off texting on our son's (15 years old) S4 from 10am to 6am - 7 days a week. He's doing well in school and rarely a problem and asked if he could text friends on Friday and Saturday nights.
I went to my S5 and and changed settings, so he could text until mid-night, saved, refreshed and sent him a text. I got a message from Verizon saying he needed to update his Family Base app. Really, we just downloaded the app a month ago. So we updated and tried again.The message got stuck in my outbox as sending. He tried to send me a text but was blocked even though there was no restriction.
Then I removed all restrictions, saved and refreshed. Still no resolution. The next morning I checked his phone and at 6am, the time the restrictions are to normally come off, came off. Even though I removed them last month.
Is there a time lag to implement Family Base restrictions?