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Child deactivated VPN thus Smart Family-parental control not working
Roseeee
Member

Any parental control options that doesn’t require VPN? My son deactivated the VPN so the parental controls no longer works.  I turned off access to home WiFi so he’s on cellular data. Any way to control cellular data on his specific account? Help please…

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Re: Child deactivated VPN thus Smart Family-parental control not working
vzw_customer_support
Customer Support

Good afternoon, Roseeee! The only parental control we offer is the Verizon Smart Family feature. We are including a link that will provide all the information regarding the program. 

 

https://www.verizon.com/support/verizon-smart-family-faqs/

 

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