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Companion VPN blocks Library Site for my daughter's phone
qpeternguyen
Member

Hi, the companion vpn app is blocking traffic to the local library's web site www.metrolibrary.org

I've turned off all content filters and it is still blocking it. The only time it works is when i completely remove the vpn from her phone.

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Re: Companion VPN blocks Library Site for my daughter's phone
vzw_customer_support
Customer Support

qpeternguyen, thank you for reaching out to us. We want to make sure your daughter is able to access the websites that she needs. The type ep of website she is visiting may have additional security on the business location (library) end. We are glad to hear that once you turn off blocks/VPN she is able to access this website. Can you please clarify if she is unable to access any other websites when VPN is enabled? 

-Sylvia

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