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Family Base
Ambane74
Member
‎07-15-2020 06:00 PM

My family base is not showing any incoming or outgoing calls but it is text. It has been doing this for a couple of days. Today it ended up showing a few calls from yesterday but definitely not all of them. Need help solving this issue because doesn't make sense in paying for this it if isn't working. I have a Samsung S10+ I have uninstalled app and reinstalled a few different times and doesn't solve the problem. 

2 people had this problem.
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Correct Answer!
Re: Family Base
vzw_customer_support
Customer Support
‎07-17-2020 06:15 PM

Hello, I can look into this for you. Are you able to view your usage in My Verizon?

KerryC_VZW

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