Family Locator
DreamWeaver70
Newbie

Why does the family locator app frequently show my family members location to be Bellingham Washington when we are 3000+ miles away in Arkansas??

Labels (1)
0 Likes
Re: Family Locator
vzw_customer_support
Customer Service Rep

We can understand your concern about Family Locator showing the wrong address. Do you know if location services are enabled?


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Re: Family Locator
DreamWeaver70
Newbie

Yes location services are enabled. And the locator has told me several

times that 2 of our lines were at different times in Bellingham Washington.

It never says both lines are in Bellingham at the same time but each line

has been shown to be in Bellingham. It causes me to wonder if it can be off

by 3000 miles then it can be off for 5 miles easily so should I ever trust

the locator info..?

On Feb 22, 2017 1:16 AM, "vzw_customer_support" <forums@verizonwireless.com>

0 Likes
Re: Family Locator
LARDAV35
Newbie

My two phones show that they are Fairfield, California, about two hundred miles away.

0 Likes